Curfew Grooming cares about your privacy. For this reason, we only collect and use personal data that might be needed to deliver you a world-class service. Your personal data includes information such as:
- Telephone number
- Email address
- Other data collected that could directly or indirectly identify you.
If at any time you have questions about our practices or any of your rights described below, you may reach firstname.lastname@example.org
What information do we collect?
We collect information so that we can provide the best possible experience when you utilise our services. Much of what you likely consider personal data is collected directly from you when you:
(1) download and utilise our third-party booking system: Booksy. create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, government identification);
(2) purchase any products or services (i.e. memberships) via our Shopify website (for example, billing information, including name, address, credit card number)
(3) complete contact forms via our website
(4) participate in customer research and surveys (although these are usually anonymous)
We collect additional information when delivering our services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:
Personal information is collected in association with your use of our booking app: Booksy, such as bank account number, purchases, name and email, bookings, promotions, when you need to book your next treatment, information requests, and customer service requests and notes or details explaining what you asked for and how we responded.
Cookies and similar technologies on our websites and our mobile applications allow us to track your browsing behaviour, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyse and improve the performance of our Services.
Data about Usage of Services is automatically collected when you use and interact with our services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins)
How we utilize information
We collect various information relating to purchases, use and/or interactions with our services. We utilise this information to:
- Improve and optimise the operation and performance of our services (again, including our websites and mobile applications)
- Listen to your feedback on how we can improve as a business
- Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
- Detect and prevent fraud and abuse of our services and systems
- Collect aggregate statistics about use of the services
- Understand and analyse how you use our services and what products and services are most relevant to you
Sharing with trusted third parties. We may share your personal data with affiliated companies by means of the booking system we use: Booksy and our website provider (Shopify): these are trusted third party service providers and necessary for us to perform the services we deliver.
Communicating with you. We may contact you directly or through a third-party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service-related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
- Text (SMS) messages
- Push messages via Booksy and our website
- Telephone calls
Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at email@example.com
Website analytics. We use web analytics tools provided by service partner Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services.
Targeted advertisements. Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites, and based on the products you currently own. These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites. Our third-party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness.
How you can access, update or delete your data in Booksy
To easily access, view, update, delete or port your personal data, or update your preferences in Booksy, you should log into your account and update your personal information in your settings. Here you can also opt out of us contacting you in future, and also delete your profile.
How we secure, store and retain your data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
- mandated by law, contract or similar obligations applicable to our business operations;
- for preserving, resolving, defending or enforcing our legal/contractual rights; or
- needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us at firstname.lastname@example.org
Data Protection Authority
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the UK Information Commissioner’s Office, as noted below:
ICO helpline on 0303 123 1113